ITSM + GRC · Enterprise-grade · Claude AI inside

IT operations that audit themselves.

ComplyIT365 unifies ITSM and GRC in one platform. Every incident closed, change approved, and asset provisioned turns into signed evidence for ISO 27001, SOC 2, HIPAA, PCI DSS, GDPR and 3 more frameworks.

Trusted for
ISO 27001SOC 2HIPAAPCI DSSGDPRNIST CSFDPDPMAS TRM
app.complyit365.com/dashboard
ComplyIT365 executive dashboard — incident trend, priority distribution, framework coverage, recent activity
IT & compliance teams building on ComplyIT365
AUREXA
NORSK MEDTECH
HALCYON
ATLAS BFSI
MERIDIAN CLOUD
OMNILOGIX
94%
Audit prep time saved
vs. spreadsheet-driven programmes
3.2×
Faster incident resolution
with AI-assisted triage
600+
Controls out-of-the-box
across 8 major frameworks
40 days
Median SOC 2 fast-track
from kickoff to ready-for-audit
The Platform

Everything your IT team needs. Everything your auditors expect.

Two integrated suites — one for running IT operations, one for managing compliance — sharing the same data, same evidence, same platform.

Suite 1
IT Operations

Incident Management

AI-classified, SLA-driven lifecycle with timeline, comments, and escalations.

SLAAI TriageTimeline

Change Management

RFC workflows, CAB approvals, risk scoring, and rollback plans in one place.

CABRiskRollback

Asset Register

Hardware, software, cloud — every asset linked to owners, risks, and controls.

DiscoveryOwnersCMDB

Problem Management

Root cause analysis with known-error database and trend-linking to incidents.

RCAKEDBTrends

Release Management

Deployment plans, gates, rollback strategies, and post-release validation.

PlansGatesQA

Service Catalogue

Published services, approval chains, and fulfilment SLAs with self-service portal.

CatalogueApprovalsSelf-serve

Email-to-Ticket Engine

Real IMAP/SMTP inbox capture, AI classification, threaded conversations.

IMAPSMTPAI

User & Access Lifecycle

Onboarding, access approvals, offboarding — satisfies SOC 2 CC6.1 & ISO A.5.18.

JMLIAMReviews
Suite 2
GRC & Compliance

Compliance Matrix

Live per-framework score, per-control status, drill-down to evidence in one click.

8 frameworksLive score

Evidence Automation

Every ticket, change, and asset action turns into cryptographically-linked evidence.

Auto-linkedImmutable

Risk Register

Likelihood × impact scoring across assets and vendors with treatment plans.

ScoringTreatments

Audit Centre

Auditor-ready dashboards, framework exports, and posture over time.

ExportsAudit view

Policy Management

Draft → review → approve → publish + attestations and review reminders.

VersioningAttestations

Vendor Risk

Third-party risk register, contract SLAs, and periodic security assessments.

4 tiersContinuous

Training & Awareness

Log security & compliance training completions with overdue alerts.

LMSAlerts

BCM & DR Tracking

BCP/DR plan versioning, test scheduling, and evidence of tests conducted.

ISO A.5.29SOC A1.2
The compliance loop

Every IT action becomes audit-ready evidence.

Traditional GRC tools bolt onto your stack. ComplyIT365 is the stack — so evidence is generated at the source, timestamped, and cryptographically linked to the control it satisfies.

01
Incoming Signal
Email, monitoring alert, portal, or API call.
02
AI Triage
Claude classifies priority, category, suggests owner.
03
Ticket Lifecycle
SLA-tracked resolution with immutable timeline.
04
Evidence Emit
Signed to linked ISO / SOC controls.
05
Audit-Ready
Framework score updates. Auditors query in one click.
The governance layer

Framework posture, live and drillable.

Add unlimited frameworks. Map controls once — evidence flows in continuously. See your posture per framework, per business unit, per risk domain — in real time.

  • 8 frameworks pre-mapped, add unlimited custom ones
  • Every control links to live evidence records
  • Drill from framework → control → the exact ticket that satisfied it
  • Export auditor-ready packs in one click
Explore Compliance & GRC
Compliance Posture
78% average
Across 8 mapped frameworks · Updated live
Live
ISO 27001
92%
86 of 93 controlsEvidence live
SOC 2 Type II
84%
51 of 61 controlsEvidence live
HIPAA
76%
41 of 54 controlsEvidence live
PCI DSS
68%
53 of 78 controlsEvidence live
GDPR
71%
28 of 39 controlsEvidence live
Framework coverage

Built around the frameworks your auditors actually use.

ComplyIT365 ships with pre-mapped control libraries so you're never starting from a blank spreadsheet.

Fully mapped
ISO 27001:2022
Annex A controls mapped to platform modules. Gap analysis built in from day one.
Fully mapped
SOC 2 Type II
All 5 Trust Service Categories — CC, A, CA, PI, P — with criteria-level mapping.
Fully mapped
HIPAA
Administrative, physical, and technical safeguards with BAA evidence workflows.
Fully mapped
PCI DSS v4.0
Requirement mapping for cardholder environment scoping and continuous monitoring.
Fully mapped
GDPR
Data processing register, DPIA workflows, subject rights tracking.
Fully mapped
NIST CSF
Identify, Protect, Detect, Respond, Recover — mapped to real operational data.
Fully mapped
DPDP Act (India)
Personal data asset tagging and processing activity registers.
Fully mapped
MAS TRM
Singapore MAS Technology Risk Management guidelines for BFSI regulated entities.
Built different

Designed for teams doing both IT ops and compliance.

Most ITSM tools treat compliance as a bolt-on. We built it in from the schema up.

01

Unified Evidence Collection

Every ticket, change, and asset action automatically generates compliance evidence. No separate export step, no manual copy-paste into audit folders.

02

Control-Linked Workflows

Map your ITSM processes to specific SOC 2 criteria or ISO 27001 controls. When a process runs, it satisfies a control — simple cause, clear effect.

03

BYOC — Your Cloud, Your Data

Deploy ComplyIT365 in your own AWS, Azure, or GCP account. Your data never leaves your boundary. Critical for regulated industries and enterprise procurement.

04

Audit-Ready Reporting

Generate TSC-mapped evidence reports for your auditor, or export a risk register for your board — in one click, from live operational data.

05

Role-Based Access, Natively

IT Ops, GRC leads, and external auditors each get a tailored view. Evidence access without exposing operational data. Least privilege by design.

06

AI Everywhere It Matters

Claude Sonnet 4.5 classifies incidents, suggests owners, drafts RCAs, and recommends compliance controls — right inside the workflows your team already uses.

Real numbers

From 14 days to audit-ready. From audit-ready to continuous.

Track control coverage progress in real time. Get alerted when evidence is stale. Ship your next audit without a war-room.

Control coverage · SOC 2
All 5 TSC · Real-time
Next audit
14d
CC — Common92%
A — Availability85%
CA — Confidentiality78%
PI — Processing Integrity70%
P — Privacy65%
Evidence live
1,247
Evidence stale
3
Controls mapped
297
Auto-linked from 2,481 tickets · 619 changes · 1,127 assets
Customers

Trusted by teams who ship serious software.

"ComplyIT365 collapsed our ITSM stack and our Vanta subscription into one platform. Auditors asked for evidence — we opened one screen."

AF
Priya Menon
Head of InfoSec · Aurexa Financial

"Every change ticket automatically closes a SOC 2 control. It's the first tool where compliance stopped being a spreadsheet."

NM
Julian Ortega
Director of IT · Norsk MedTech

"We swapped ServiceNow and Drata inside 45 days. The team actually opens the dashboard now."

HR
Ade Ojukwu
CIO · Halcyon Retail Group
Answers

Frequently asked.

Can't find what you're looking for? Talk to our team.

How is ComplyIT365 different from Freshservice or Jira Service Management?

ComplyIT365 is ITSM built compliance-first. Every incident, change, and asset in the platform automatically generates cryptographically-linked evidence for the frameworks you're mapped against. You never have to reconcile two systems.

Do I need a separate GRC tool like Vanta or Drata?

No. ComplyIT365 ships with a full Controls Library, Evidence Manager, Risk Register, and Audit Centre for 8 major frameworks. You can add your own controls and frameworks without code.

Can we migrate from Jira, ServiceNow or Freshservice?

Yes. We support CSV, JSON, and API-based migration for tickets, assets, and users. Our onboarding team runs the migration white-glove for Growth and Enterprise plans.

Is data isolated per organisation?

Yes — multi-tenant SaaS with hard isolation at every collection. Enterprise plans support single-tenant BYOC deployment in your AWS/Azure/GCP account.

Do you support SSO and SCIM?

Google, Microsoft, Okta, and generic SAML SSO with SCIM 2.0 provisioning are on Growth and Enterprise plans.

Ready when you are

Trade three tools
for one platform.

Book a 30-minute working session with our solution engineers. We'll map your current stack, controls, and compliance goals live.

No credit card required
BYOC available
14-day trial